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Pricing conditions

By using this service you declare to have previously read and accepted the terms of use. You also agree with this privacy policy. 

The terms and conditions for using the quote calculator apply to Hello Auto application, the company website and the processing of personal data of our registered users. 

1. Identification data

In compliance with the duty to provide information, according to the provisions set out in article 10 of the Law 34/2002, July 11th, on information society services and electronic service, you are hereby informed of the following details:


  • The company holding is HELLO INSURANCE GROUP, COMPAÑÍA DE SEGUROS, S.A. (hereinafter Hello Auto or the Insurer). Similarly, the Quote calculator or pricer (hereinafter the Quote calculator), which users employ to calculate the premium for vehicle insurance, as long as the insurance is to be applied in Spain, is the exclusive property of the Insurer. 


  • Tax ID number of the title holder: A-90347253. Registered in Mercantile Register of Seville, Volume 6.453, Folio 1, Page SE-115476, Entry 1


  • Address of the title holder: Av. de la Astronomía, s/n – Torre 2, Planta 4, Módulos 1-4, C.P. 41.015 Seville.


2. Users

The access and use of Hello Auto web page as well as the use of the quote calculator in it, give you the condition of User, that you accept from the moment that this access and use take place. The condition of User obliges you to comply with the general conditions of use set forth herein.  These Conditions of Use will apply to both parties involved, i.e. both the Insurer and the Users. The referred conditions will apply independently of the general contract conditions that may be applicable. 

3. Terms and conditions of use of the website and the quote calculator provides the User with accesss to a variety of services on the Internet (hereinafter, the contents) belonging to Hello Auto, among others the online insurance policy quote calculator. 

The User assumes responsibility for the use of the website and the insurance calculator and agrees to make appropriate use of the content and services offered by Hello Auto through its website, committing not to use them for illicit, dishonest or inappropriate activities. 

The unauthorised and inappropriate use of the web site or the quote calculator may give rise to a demand for liability on the part of Hello Auto, being able to report such action to the competent authorities. 

This responsibility extends to the data that the user has to supply in order to complete the calculation. To that end, the User would be responsible for providing truthful and lawful information regarding all data requested by the Insurer for the purpose of quoting the insurance policy, such as  his or her own personal data and the information relating to the vehicle to be insured. 

The price resulting from the use of the quote calculator does not determine the existence or completion of a contractual relationship between the Insurer and the User. Likewise, the resulting quote will be provided by Hello Auto for merely informative purposes and may not be processed for other different purposes. The User would be responsible for the improper use of this information and will be liable for the consequences that may arise from such non-compliance.

The User is guaranteed that the information provided for the purpose of quoting the insurance will be processed with total privacy and confidentiality, according to the regulations in force on Personal Data Protection, as stated on the Hello Auto website. This can be consulted in the Privacy Policy section (

Similarly, regarding the contact form on the website, the User will be responsible for supplying truthful information. The personal data provided by the User when submitting the contact form will also be processed with absolute privacy and confidentiality, in accordance to the general principles of transparency, purpose limitation, data minimisation, accuracy, integrity and confidentiality, as well as complying the obligations and guaranteees established in Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data. 

In any case, Hello Auto reserves the right to modify unilaterally, at any time and without prior notice, the structure and design of its website and the quote calculator and to modify or delete its contents. 

In the same way, Hello Auto reserves the right to modify, at any moment and without previous notification, the current conditions of use as well as any other particular conditions included in the web site: Users should therefore review the terms of use in force at the time of use. 

Similarly, Hello Auto can carry out, without previous notice to the Users, those modifications in the quote calculator that are necessary as a consequence of the notification of any type of error or when it is to be updated.

4. Disclaimer of guarantees and liability

Hello Auto does not guarantee and is not responsible for any kind of liabilities or damages caused by failures or interruptions in telecommunication networks that may lead to the suspension, cancellation or interruption of the services of the website or the quote calculator during the provision of the services, as well as the lack of availability, maintenance or effective functioning of the website or the quote calculator; Unlawful use by Users of the website, its service or  contents, as well as the quote calculator, in a manner contrary to these General Conditions and in good faith; the absence of viruses or other elements on the website, in its information, software or other materials accessible from the website which may cause alterations in the User's computer system; any discrepancies that may be found between the various electronic versions; the reception, obtaining, storage, diffusion or transmission of content and or services by Users; the non-fulfilment by third parties of their obligations or commitments in relation to the services and content provided to Users through the website.

Hello Auto cannot be held responsible for any interruptions, failures or delays that may occur in the functioning of the website or the quote calculator, and which may prevent or slow down access by Users, as a result of actions taken by the Insurer, such as maintenance or updating tasks.  Likewise, Hello Auto is not responsible for any damages that Users may suffer as the result of modifications carried out by the Insurer on the web page or in the quote calculator and that may affect its content, services, applications or apperarance.

Similarly, the information relating to the use of the quote calculator may contain calculation errors or inaccuracies. For this reason Hello Auto accepts no liability for any loss or damage derived from such errors, omissions or inaccuracies that may contain the information provided to the User as a result of the quotation process.

5. Intellectual and Industrial Property. Copyright.

Hello Auto owns all the industrial and intellectual property rights of the information, contents and elements of its website.

Hello Auto does not grant any kind of licence or authorisation for use of its industrial and intellectual property rights, or of any other property or right related to the website, its contents or information. It is strictly prohibited the total or partial reproduction, retransmission, modification, copying, commercialisation, distribution, transfer or rebroadcasting of the information, trademarks, trade names, photographs, graphics or programming codes, services and content on the website, for any purpose and by any means.  

The access to the Hello Auto website or its use by the Users must not be considered as a grant of licence of use or right over any asset whose ownership or property belongs to the Insurer.

Also, the whole content of the quote calculator has been developed by Hello Auto, so it is expressly forbidden to modify, manipulate, copy, reproduce, publish, hack, distribute or any other illegal use of the quote calculator without the prior and express authorisation of the Insurer.

Furthermore, the use of the quote calculator by the User will be limitated to the sole aim of obtaining the insurance quote, without this implying any transfer or assignment of Hello Auto's intellectual property rights in favour of the User, who will only have authorisation for the temporary and limited use of the quoting tool. 

6. Jurisdiction and applicable law

These General Terms and Conditions are governed by Spanish Law. In case of any discrepancy or dispute arising from the interpretation or application of these General Conditions, Hello Auto and the User, expressly waiving any other jurisdiction they may be entitled to, submit to the jurisdiction of competent Courts and Tribunals of Seville.  

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